Shipping policy

Shipping Policy

Thank you for shopping with us! We are committed to getting your order to you as safely and efficiently as possible. Please review the details below regarding our shipping procedures.

Order Processing

• Processing Time: All orders are typically processed within [Insert Number, e.g., 1–3] business days. Orders are not processed or shipped on weekends or public holidays.

• Order Confirmation: Once your order is placed, you will receive an email confirmation. Once your order has shipped, you will receive another email containing your tracking number.

Shipping Rates & Delivery Estimates

• Shipping Costs: Shipping charges for your order will be calculated and displayed at checkout.

• Delivery Estimates: Delivery times vary based on the shipping method selected at checkout and your destination. Please note that these delivery estimates are provided by the carrier and are not guaranteed.

Shipping Destinations

• We currently ship to addresses within the United States.

Shipment Issues

• Tracking Your Order: You can track your package using the link provided in your shipping confirmation email.

• Delays: If there is a significant delay in the shipment of your order, we will contact you via email or telephone.

• Damaged/Lost Packages: We are not responsible for products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.

Contact Us

If you have any questions about your order or our shipping policy, please contact us at SuedeAtelier.contact@gmail.com.